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MIGRATION PLAYBOOK · SENDGRID

Migrating from SendGrid: transactional email checklist

A practical sequence for planning, testing, and de-risking a move away from SendGrid.

STEP 1

Map sending streams

Separate resets, receipts, notifications, lifecycle email, and marketing. Identify keys, domains, templates, and webhooks.

STEP 2

Prepare authentication

Validate SPF, DKIM, DMARC alignment, tracking domains, and return paths before production sending.

STEP 3

Migrate data and events

Move templates, suppression lists, unsubscribe logic, event webhooks, bounce handling, and monitoring.

STEP 4

Ramp volume gradually

Start with low-risk streams, monitor delivery and complaints, then increase traffic in measured cohorts.

Cutover rule

Keep the old path available until the new workflow has passed functional, operational, and rollback tests.