Cutover rule
Keep the old path available until the new workflow has passed functional, operational, and rollback tests.
A practical sequence for planning, testing, and de-risking a move away from SendGrid.
Separate resets, receipts, notifications, lifecycle email, and marketing. Identify keys, domains, templates, and webhooks.
Validate SPF, DKIM, DMARC alignment, tracking domains, and return paths before production sending.
Move templates, suppression lists, unsubscribe logic, event webhooks, bounce handling, and monitoring.
Start with low-risk streams, monitor delivery and complaints, then increase traffic in measured cohorts.
Keep the old path available until the new workflow has passed functional, operational, and rollback tests.